Usage Policy
You agree to install this product on one website only, Otherwise do not buy this product.
No Warranties
Although we attempt to provide accurate information, names, images, pictures, logos, icons, documents, and materials (collectively, the “Contents”) on the Website, we make no representation, endorsement, or warranty that such Contents are accurate or suitable for any particular purpose.
Except when otherwise stated in writing the copyright holders and/or other parties provide the program “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The entire risk as to the quality and performance of the program is with you. Should the program prove defective, you assume the cost of all necessary servicing, repair or correction.
In no event unless required by applicable law or agreed to in writing will any copyright holder, or any other party who may modify and/or redistribute the program as permitted above, be liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use the program (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs), even if such holder or other party has been advised of the possibility of such damages.
Refund Policy – Products
Since we offer downloadable goods we do not issue refunds once the order is completed and the product is delivered. Compatibility requirements, and pre-requisites are clearly listed on our product pages, and you bear all responsibility for ensuring that you meet these requirements. We will not refund purchases for incompatibility issues, further, money will not be refunded due to misunderstandings about software compatibility.
Refund Policy – Services
Unlike downloadable goods hours purchased for service are refundable with only condition of incompetency of skill causing incomplete work by WP Reloaded. We issue refund within 7 working days.
Support
If you believe there is a fault with the product, then you should request support and we will provide assistance to identify any defect with the product, and rectify where reasonable. We cannot, and will not provide assistance with resolving faults outside the scope of the purchased product, or outside of the agreed support period.
You take responsibility for ensuring that you are running the latest stable versions of the product, or related software.
Upgrades
When purchasing a product we grant you the right (limited by the license option purchased) to receive upgrades on the sites nominated by you. Ordinarily you can expect to receive such updates for as long as the product remains on sale, however we reserve the right to exclude future updates from this agreement where the scope of developing such updates is significant.
We make no guarantees about compatibility of the current version with future releases of related software, nor do we guarantee that compatible versions will be released in the future.
Mis-priced Items
Despite our best efforts, products may occasionally be mis-priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before sending or cancel your order and notify you of such cancellation.
Your Privacy
We use your personal information for the following reasons:
To provide you with the products you have requested and to notify you about important changes to the products you have bought;
To respond to support inquiries or general inquiries that you raise with us;
To provide you with information about other products of ours that you may be interested in;
We may contact you by e-mail for the purposes set out in this section. By submitting such information to us, you are deemed to have agreed to us contacting you using these methods of communication. We will continue to contact you using the methods you choose until you advise us in writing that you no longer wish to be contacted using such methods.
Sharing your personal information
We will not transfer, disclose, sell, distribute or lease your personal information to 3rd Parties other than on the following basis:
Where we have your consent to do so for the purpose of providing a service to you;
Where it is necessary to do so to provide products or services you have requested from us;
Where the disclosure is in compliance with legal and/or contractual requirements that we are subject to, including, but not limited to, intergovernmental agreements.
We will not pass your personal information to 3rd Parties (other than on the basis set out in these terms and in accordance with appropriate disclosure requirements we may be subject to) without your consent.
Feedback and Communications
We will contact you after your purchase for feedback purposes. You will have the opportunity at this point to opt-out of further communications from us, which may include updates, and marketing information. If you wish to opt-out of such communications before receiving this email, please contact us via our contact page.
Contact
In the first instance, our contact form is the quickest and most effective way to get in touch.